Thank you for your interest in our company, the pet sitting services we provide, and our website, https://www.petcarebygeorgy.ro/.
The protection of personal data is a very important issue for us. When you enter into any kind of relationship with us, you entrust us with your information, some of which is personal data protected by European and national legislation.
This Privacy Policy describes in detail how we process personal data. The purpose of this policy is to provide you with clear, complete, and transparent information regarding the processing of your personal data, the rights you have under Regulation (EU) 2016/679 (“GDPR” or “RGPD”), as well as the ways in which these rights can be exercised.
By “personal data” we mean any information relating to an identified or identifiable natural person (“data subject”); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier, or to one or more specific factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.
The processing of your personal data is always carried out in full compliance with applicable regulations, in particular Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”), as well as relevant national legislation.
For any questions, requests, or further clarifications regarding this Privacy Policy or how we handle your personal data, we invite you to contact us at the following email address: contact@petcarebygeorgy.ro or at the mailing address of our registered office.
Name: HAPPYLICIOUS SRL
Registered office: Cluj-Napoca, Corneliu Coposu Street, No. 44, Cluj County
Commercial Registry Number: J2022006429124
EUID: ROONRC.J2022006429124
Tax ID: 47026600
Email: contact@petcarebygeorgy.ro
This Privacy Policy does not cover third-party apps and websites that you may access by clicking on links on our website. This is beyond our control. We encourage you to review the privacy policy of any website and/or app before providing personal data.
We may change this Privacy Policy at any time. All updates and modifications to this Policy are effective immediately upon notification, which we will provide by posting on the website and/or via email notification.
In the context of providing pet sitting services, we process certain personal data necessary for the organization and optimal delivery of the services. When you use our services, we may collect and use information such as your name and last name, contact details, phone number, email address, the pet you own, the address where the services will be provided, as well as any other relevant details you provide regarding pet care or access to the location. In certain situations, we may process information about your schedule or data necessary for the proper performance of the contracted services. Without providing this data, we will not be able to adequately provide pet sitting services.
The primary purpose of processing this data is to conclude and execute the service contract, organize visits, communicate with you during the collaboration, ensuring the animal’s safety, as well as managing any requests, complaints, or unforeseen situations that arise during the provision of services. We may also use the data to fulfill our legal obligations, including those related to tax or accounting matters (e.g., issuing a tax invoice).
The legal grounds for this processing are primarily the performance of the contract entered into with you and the steps necessary prior to its conclusion, as well as compliance with applicable legal obligations.
We store your personal data only for the period necessary to fulfill the purposes, but no longer than 5 years from the termination of the contract or your last interaction with us. Please note that in certain expressly regulated situations, we store the data for the period required by law.
In order to fulfill our contractual and legal obligations, your personal data may be disclosed to various categories of recipients, including public authorities, upon their request in accordance with the law. Thus, we may disclose personal data to IT service providers, financial and banking service providers (for making payments and processing transactions), as well as to legal and accounting service providers in order to comply with legal obligations.
We may also transfer your personal data to public authorities (such as tax authorities, regulatory and supervisory bodies) when we are legally required to provide it or when this is necessary to defend our legitimate rights.
In all cases, we ensure that the transfer of your personal data is carried out in accordance with applicable law, based on appropriate technical and organizational measures, and only if the recipients of the data guarantee its protection in accordance with the standards set forth in Regulation (EU) 2016/679.
The transfer of personal data to a third country may take place only if the country to which the transfer is intended ensures an adequate level of protection. The transfer of data to a country whose legislation does not provide a level of protection at least equal to that offered by the GDPR is possible only if there are sufficient safeguards regarding the protection of the data subjects. These safeguards will be established by us through contracts entered into with the suppliers/service providers to whom your personal data will be transferred. Whenever we transfer your personal data outside the European Economic Area (EEA), we will ensure that a similar level of protection exists through one of the following data protection mechanisms provided by the GDPR.
Since we use WhatsApp to communicate with you, we carry out the following international data transfer.
We do not make automated decisions with legal effect or significant impact on you.
Your rights under the GDPR are as follows:
a) The right to be informed about the processing of your data.
b) The right of access to data. You have the right to obtain from us confirmation as to whether or not personal data concerning you is being processed and, if so, access to such data and to the information provided for in Article 15(1) of the GDPR.
c) Right to rectify inaccurate or incomplete data. You have the right to obtain from us, without undue delay, the rectification of inaccurate personal data concerning you.
d) Right to erasure (“right to be forgotten”). In the situations provided for in Article 17 of the GDPR, you have the right to request and obtain the erasure of personal data.
e) The right to restriction of processing. In the cases provided for in Article 18 of the GDPR, you have the right to request and obtain restriction of processing.
f) The right to transmit the data we hold about you to another controller (“the right to portability”). Pursuant to Article 20 of the GDPR, you have the right to “port” your personal data to another controller.
g) The right to object to the processing of your data. In the cases provided for in Article 21 of the GDPR, you have the right to object to the processing of your data.
h) The right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects or similarly significant effects on you.
i) The right to seek judicial remedy to protect your rights and interests.
j) The right to lodge a complaint with a Supervisory Authority.
Please note that:
(1) If you wish to exercise your rights, you may do so by sending a written, signed, and dated request to the email address: contact@petcarebygeorgy.ro
(2) The rights listed above are not absolute. There are exceptions, so each request received will be reviewed to determine whether it is valid or not. To the extent that the request is justified, we will facilitate the exercise of your rights. If the request is unjustified, we will reject it, but we will inform you of the reasons for the refusal and of your rights to file a complaint with the Supervisory Authority and to seek judicial remedy.
(3) We will endeavor to respond to your request within one month. However, this period may be extended by an additional two months depending on various factors, such as the complexity of the request, a high volume of requests received, or our inability to identify you within a reasonable timeframe.
(4) If, despite our best efforts, we are unable to identify you, and you do not provide us with additional information to help us identify you, we are not obligated to process your request.
For any further information, you can contact us at the email address contact@petcarebygeorgy.ro
You have reached the end. Congratulations! Thank you for taking the time to learn how we protect your personal data!
Last updated: April 23, 2026
